0
0

How to order

How to order from Kangadzungel e-store

Select a suitable topic and browse the products.
 
When you find a suitable product, select the amount and add the product in the shopping cart. When ordering fabrics, enter the suitable length in meters with one digit after the comma (e.g. 1,2).

Shopping cart

Shopping cart gives you an overview of your selected products and their total cost, to which a shipping fee will be added later. After adding a product to your shopping cart, you can continue selecting other products. When you are done shopping, enter the shopping cart by clicking the sentence on the upper right corner "Your shopping cart has X products".
Re-check your selected products and their amount when entering the shopping cart.

Submitting and paying for the order 

To submit the order, open the shopping cart, enter your contact details (first- and last name, email and mobile phone number and the address to which the order will be delivered). Choose the transport option, agree with the terms of service and confirm your order. After the details have been entered and the order is confirmed, the purchase is considered done. 

The purchaser is obliged to provide truthful details necessary for fulfilling the order when submitting. OÜ Kangadzungel is not reliable for orders declined/undelievered or whichever consequences resulting from incorrectly submitted details.

Your invoice will be sent on your e-mail immediately after confirming the order. The invoice can be paid via bank transfer to OÜ Kangadzungel bank account or by using the bank links. When transferring, be sure to write the invoice number in the explanation. Whether you have used a bank link, be sure to press "BACK TO SELLER" for the transfer information to reach our system and the order to be validates. Purchase contract is signed when we proceed with the order and the invoice has been paid. Therefore we have a valid obligation to fulfill your order only whern we are convinced we have your requested goods in our warehouse and the Buyer has completed a payment on the Seller's bank account by deadline set on the invoice. Wheter no goods are availale, we will inform you on the first possible moment. Whether the Buyer has already paid for the order, the Seller will reimburse the sum no later than in 7 days.  


The order will be fulfilled after the invoice has been paid. Packages are shipped no later than 3-5 working days. Whether you require the items faster, please inform us by calling +372 55 37 888 during our working hours Mon-Fri 10:00-17:00. We will do our best for the order to reach you as soon as possible.   

Kangadzungel OÜ reserves the right to cancel orders which have not been paid for in 2 days. 

Shipping/delivery

You can choose from six shipping options when ordering: 
Itella SmartPOST Estonia 2.80€ / Finland 9.60€  max dimensions: 60 cm * 36 cm * 60 cm
Itella Estonia SmartKULLER 5€ max dimensions: 60 cm * 60 cm * 120 cm, max weight 35kg
Omniva post- 4.59€ max dimensions: 41 cm * 38 cm * 64 cm
Omniva package machine - 3.80€ max dimensions: 41 cm * 38 cm * 64 cm
DPD Package store - 2.90€ max dimensions: max sum of the longest side and bottom circumference can be up to 200 cm. Calculation formula: 2x (width+length) + longest side.
DPD Courier 8.55€ orders with dimensions more than 60 cm * 36 cm * 60 cm (max dimensions: bottom circumference + longest side (≤ 175cm) up to 300cm, max 31,5kg ).

Itella SmartPOST 2.80€/ Finland 9.60€: receiver will be notified of the package arrical and location via SMS and/or e-mail. SMS will include a code necessary for opening the package machine door. Package is stored in the machine for seven calendar days.
Maximum dimensions for the package can be 60 cm * 36 cm * 60 cm.
Itella Estonia SmartKULLER 5€: the couries will contact you via phone to agree on a suitable delivery time for you within the Republic of Estonia. Max dimensions: 60 cm * 60 cm * 120 cm, max weight 35kg

Omniva post 4.59€: you receive the package in your closest post office. Receiver will be notified of the package arrical and location via SMS and/or e-mail. Package is stored in the post office for fifteen calendar days. 
Maximum dimensions for the package can be 41 cm * 38 cm * 64 cm.
Omniva package machine 3.80€: receiver will be notified of the package arrical and location via SMS and/or e-mail. SMS will include a code necessary for opening the package machine door. Package is stored in the machine for seven calendar days.
Maximum dimensions for the package can be  41 cm * 38 cm * 64 cm.


DPD Package store 2.90€:  receiver will be notified of the package arrical and location via SMS and/or e-mail. SMS will include the pakage number, package store name, address and opening hours. When picking up the package, bring an identifying documents, which will be used to release you the package for a signature. Max sum of the longest side and bottom circumference can be up to 200 cm. Calculation formula: 2x (width+length) + longest side.
DPD courier 8.55eur: the couries will contact you via phone to agree on a suitable delivery time for you within the Republic of Estonia. Max dimensions: bottom circumference + longest side (≤ 175cm) up to 300cm, max 31,5kg ).

When using SmartPost, Omniva and DPD Package store, make sure to mark your correct MOBILE PHONE NUMBER and choose the pickup location most suitable for you.

Whether the dimensions for the ordered package are larger than accepted, a double delivery service needs to be arranged.

Pickup on site:
We also offer the opportunity to pick up the package on site. To use this option, please select: Pickup on site (XXL KangaDzungel, Tartu mnt 35, Tallinn) - by calling +372 55 37 888 or wait until we call you, send an e-mail and inform you that the order is ready. Packages will be held on site for 30 days.

Prices

All prices in the e-shop are displayed in Euros and include VAT. 
OÜ Kangadzungel has the right to change the prices displayed in the e-shop. Whether the prices have changed after you have submitted an order and paid for it, OÜ Kangadzungel is obligated to deliver the products to the Buyer based on the prices at the time of submitting the order. The Buyer does not have the right to demand compensation for the price differences.

Personal data and privacy

Your personal data will not be revealed to third parties - the data is only used to fulfill your order.  

Changing orders

Whether you have already submitted an order, but wish to change or cancel it, please send an according e-mail to epoetellimused@kangadzungel.ee no later than one working day after submitting the order. Please also make sure to specify the order number in your e-mail! Later changes are unfortunately not possible to process.

Consumer complaints and returning items not meeting requirements

Kangadzungel OÜ is liable for the items sold in the e-shop being according to requirements and not having any defects. In case of problems, please contact our customer service for futher instructions.

Customer service: Mon-Fri 10.00-17.00 at +372 55378 88 and epoetellimused@kangadzungel.ee                                                                          

Additional info

*Minimum order for ribbons, laces, elastic rubbers is 0,5m.

*Fabrics can be ordered by 10 cm. Minimum order is 0,5 m. Fabric samples can be ordered. Size of the samples is ca 10x10 cm. Price of the samples is 1 Euro/pcs. Samples will be shipped to the Buyer using regular mail. To order samples, please send the complete title of the fabric to epoetellimused@kangadzungel.ee. Please also mark down the approximate amount of the fabric that would be ordered eventually, in order to ensure there is enough stock for the final order.

*Actual color of the products might differ slightly from the pictures, as the color display depends on monitor settings! (Photos are illustrative). 

*Whether your order cannot be fulfilled for any reason, our e-shop customer service will contact you and offer an alternative substitution for your order, which equals the price and quality of your ordered procuts or offers you reimbursement.

Kangadzungel wishes you happy shopping in our e-shop!

Save

Save